At Noire Beauty Esthetics, we value your time and strive to provide exceptional service to all our clients. In order to maintain efficiency and accommodate the needs of all our guests, we have implemented the following cancellation and no-show policy:
Cancellation Policy:
- We understand that life can be unpredictable, and plans may change. If you need to cancel or reschedule your appointment, we kindly ask that you provide us with at least 24 hours' notice.
- Cancellations made with less than 24 hours' notice may result in a cancellation fee. In such cases, we reserve the right to charge half of the service cost as a cancellation fee to compensate for the time and resources allocated for your appointment.
No-Show Policy:
- A no-show occurs when a client fails to arrive for their scheduled appointment without prior notification.
- Clients who fail to show up for their appointment without cancelling or rescheduling in advance will be considered a no-show.
- No-shows inconvenience both our estheticians and other clients who may have wanted the appointment slot.
- Therefore, clients who no-show for their appointments will be subject to a $10 rebooking fee, and no refund for missed services.
How to Cancel or Reschedule:
- To cancel or reschedule your appointment, please contact us by phone or email at least 24 hours before your scheduled appointment time. You can reach us at skin@noirebeautyesthetics.com or 469-349-1338
- We appreciate your cooperation and understanding in adhering to our cancellation and no-show policy. By respecting our policies, you help us maintain a smooth and efficient scheduling process for all our clients.
If you have any questions or concerns regarding our cancellation and no-show policy, please don't hesitate to reach out to us. Thank you for choosing Noire Beauty Esthetics, and we look forward to serving you!